POLICIES

 

Bracelets are carefully handmade with love and the highest quality materials. The high grade latex-free stretch is long lasting but can wear out over time if proper care is not exercised. Please remove your bracelets before bathing and bed to keep them in their best shape. It is always best to roll your bracelets on and off over your hand rather than stretch them out. The variations in natural stones make each bracelet special and unique. There may be slight variations from the bracelets pictured. 

SHIPPING

I create in small batches so while I do have a small inventory ready to ship, most orders are made at the time of purchase. I do my best to ship within one week of purchase but please allow up to two weeks. 

ORDERS & REFUNDS

I hope you love your bracelets, but if you are not completely satisfied, we allow returns for refunds if the item is shipped back to us within 14 days or less of purchase. To start a return, you can contact us at hello@tisheycreates.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items must be returned in their original packaging in their original condition. If an item is not received back in this condition, we reserve the right to offer you store credit instead of a refund, or ship the item back to you for you to keep, at our discretion. Items sent back to us without first requesting a return will not be accepted.

There are no refunds on digital download purchases. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

RESTRINGING

Bracelets are made with the highest quality materials but sometimes things happen. If your bracelet breaks, restringing is available with a $5 charge (provided you have all of the materials). If you have less than half of the original materials, a restringing fee of up to 50% of the original cost of the item may apply. 

LARGER QUANTITIES

If you are wanting more than I have in stock of a particular bracelet, please just send me an email. I might have the stones in stock or be able to get them quickly. So don't hesitate to ask!